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Image of a dog sitting on grass

Pet registration

Registering your pet is a mandatory requirement under the Domestic Animals Act 1994. Apart from being a state legislated, pet registration helps us reunite you with your pet if they are picked up or get out unexpectedly and assists with data collection and how to increase responsible pet ownership throughout our community. All pets must be microchipped to be registered. If your pet is not microchipped- please get in contact with your local v...

A woman walking through the enclosures of the shelter

Ballarat Animal Shelter

The Ballarat Animal Shelter is a safe haven for thousands of lost, surrendered, abandoned or mistreated animals as well as those caught up in emergency events each year.

Close up of Christmas Wreath on the Ballarat Town Hall

Christmas and New Year closures

Customer service City of Ballarat offices, including Customer Service, will be closed from Christmas Day, reopening Tuesday 3 January 2023 at 8.30am. While our business hours Customer Services team is closed, you can still raise requests online via forms.ballarat.vic.gov.au or by using the Snap Send Solve app. You can also raise urgent matters by calling 03 5320 5500 and following the prompts to speak with our afterho...