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image of inside the community hub
A space for community
Djila-tjarriu (pronounced jilla-ja-roo) — the newly- constructed community hub in Alfredton — is already well-known for its kindergarten. However, the facility is also home to several spaces which are now open for use by the rapidly growing Alfredton community and western Ballarat suburbs.
Small boy with finger raised
Children's Consultation
The Engaging Children in Decision Making guide was first published in 2013 as a partnership project by Melton, Brimbank, Wyndham, Maribrynong and Ballarat City Councils. Funding was received in 2023 from the Department of Education to update the guide to include Victorian Child Safe Standards, Best Start Guidelines and information, evidence, and best practice examples from the period 2013-2023.The guide is a practical resource for all professiona...
customer service sign with person sitting in the background
I need to make a payment plan
In a bid to ensure your rates payments are as simple as possible, this year you are again able to access a monthly instalment option.  This is available via direct debit on the 15th of each month from September to June. You can also pay your rates in quarterly instalments on 30 September, 30 November, 28 February and 31 May.Direct debit registrations can be made online via eServices or by returning the completed direct debit request form to ...
Person using mobile phone
Contact us
Contact hours are 8.30am to 5pm, Monday to Friday - Closed on public holidays.Phone: 5320 5500After hours: Call 5320 5500 and follow the prompts to receive emergency support.Call using the National Relay Service if you are deaf/hard of hearing or speech-impaired.Email: info@ballarat.vic.gov.auIn person: The Phoenix Building25 Armstrong Street South, BallaratPostal address: City of Ballar...
Animal Shelter Staff member holding a cat in the cat enclosure area
Ballarat Animal Shelter
The Ballarat Animal Shelter is a safe haven for thousands of lost, surrendered, abandoned or mistreated animals as well as those caught up in emergency events each year.
​​​​​​​Bury a time capsule
Time capsules are usually things you’ve seen in movies. Childhood friends make a pact to be friends forever and add their treasured items to be opened in 20 years’ time. You might remember the 148-year-old time capsule that was unearthed beneath the Burke and Wills memorial in Sturt Street in May 2011, or the time capsule found at the Ballarat Base Hospital from 1935. Time capsules are a way to record the presen...
Image of person walking dog around Lake Wendouree
How we’re keeping Ballarat active
We want to keep everyone moving and active at all stages of life. Here you can find out what we’re doing to help keep Ballarat active.
Be kind and read a book
Keep calm and read a book
It can reduce your stress levels by 68%
Five diverse women united, arm in arm
16 Days of Activism Against Gender-based Violence
Monday, 25 November – Tuesday, 10 December 2024
Website Terms and Conditions
City of Ballarat is committed to the protection of your rights to privacy. We collect, use and disclose personal information in accordance with the Privacy and Data Protection Act 2014, the Health Records Act 2001 and other applicable legislation. For information about the broader collection and use of personal information by the City of Ballarat, including information on the Information Privacy Principles, please refer to our Information Pr...

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Phone:

5320 5500

Address:

The Phoenix

25 Armstrong Street South
Ballarat, Vic, Australia

Open Hours:

Mon - Fri 8:30am – 5:00pm

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Email:

info@ballarat.vic.gov.au

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City of Ballarat © | Privacy Statement | Website Terms and Conditions

The City of Ballarat acknowledges the Traditional Custodians of the land we live and work on, the Wadawurrung and Dja Dja Wurrung People, and recognises their continuing connection to the land and waterways. We pay our respects to their Elders past, prese​nt and emerging and extend this to all Aboriginal and Torres Strait Islander People.

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