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septic tank
Onsite Wastewater Management System (Septic Tank)
View or download the following guides to better understand your Onsite Water Managements Systems (OWMS):Wastewater Treatment Plant GuideSeptic Tank System Guide
Image of glass bottles waiting to be recycled
Glass recycling
To recycle your glass, you will need to keep glass out of the yellow-lidded kerbside recycling bins and take your glass recycling to a Pass on Glass site in Ballarat.Please remove the lids and, if possible, labels off all glass bottles and jars before taking them to a Pass on Glass site.It is FREE to take your glass to any of the Pass on Glass drop-off sites, located at:Ballarat Transfer Station, 119 Gillies Street South, Alfredton (no waste vouc...
Image of dog smiling
Nuisance pets and animals
You can discuss nuisance pet and animals issues our friendly Customer Service team on 5320 5500 or info@ballarat.vic.gov.au.
Fire among trees in the bush
Fire
The City of Ballarat supports the community and fire agencies in the preparedness, prevention, response and recovery to fires
Container filled with waste
Transfer Station
The City of Ballarat Transfer Station can take green waste, hard waste, recycling, and chemical waste.
Person washing their hands
Food safety
All food premises (as defined by the Food Act 1984) that sell food in Victoria must be registered and need to ensure that the food they sell is safe.Businesses located within the City of Ballarat and mobile food businesses that are stored/garaged within the City of Ballarat must register with our Environmental Health team and comply with the Food Act 1894 before commencing trade.
Scales on a table
Appealing a decision
If you don’t agree with our planning decision, you can appeal to the Victorian Civil and Administrative Tribunal (VCAT) . VCAT is a State Government-appointed panel of experts comprising lawyers, planners and others with specific areas of relevant expertise. VCAT independently reviews Council planning decisions when an appeal is lodged by either the permit applicant or an objector to the planning permit application. If you're an applic...
A suburban Ballarat street
How are my rates calculated?
General rates are calculated using the valuation of your property and the rating differential rate in the dollar.All properties are valued annually by independent professional valuers appointed by the Valuer-General Victoria. The value is determined by sales of similar properties in the local area. If the property market is experiencing high or low sales, this will be reflected in that year’s valuation.
image of person outside on their phone with Ballarat Waste app on the screen
Ballarat Waste and Recycling app
The free Ballarat Waste and Recycling app puts local waste and recycling information right at your fingertips.
Image of a dog
Dog parks
You can exercise your dog in an off-leash area but must maintain effective control.The City of Ballarat has 11 off-leash dog areas:FencedWendouree – CE Brown Reserve Dog Park (Dowling St)Newington – Victoria Park Dog Park (Poplar Ave Newington, off Russell St)Sebastopol – MR Power Reserve Dog Park (Grant St)Canadian – Pennyweight Park Dog Park (Otway St Sth)Buninyong - James Reserve Dog Park (Union Jack Lane)UnfencedWendouree – Pioneer Park (Ring...

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Phone:

5320 5500

Address:

The Phoenix

25 Armstrong Street South
Ballarat, Vic, Australia

Open Hours:

Mon - Fri 8:30am – 5:00pm

Services and Requests

Email:

info@ballarat.vic.gov.au

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City of Ballarat © | Privacy Statement | Website Terms and Conditions

The City of Ballarat acknowledges the Traditional Custodians of the land we live and work on, the Wadawurrung and Dja Dja Wurrung People, and recognises their continuing connection to the land and waterways. We pay our respects to their Elders past, prese​nt and emerging and extend this to all Aboriginal and Torres Strait Islander People.

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