Need a little more help to sign up for rates direct debits?

Signing up for direct debits to pay your rates is quick and easy.

Please note: 

  • Any arrears must be paid before signing up for direct debit.
  • You will need to sign up for direct debit before 12 September. The option to apply will not be available in sServices after this date.

How to sign up for direct debits with eServices:

  1. Log into your eServices account. If you don't have one, it's easy to sign up for an eServices account.
  2. Go into the rates and valuations section.
  3. Click on the rates assessment number for the rates notice you want to set up direct debits for.
  4. Click apply for direct debit.
  5. Choose which direct debit option you’d like: four payments or 10-monthly payments.
  6. The next screen will show you which payment option you've chosen. If you're happy with your selection click next.
  7. Enter your bank details. Make sure you double check your account details before you hit submit.
  8. Make a copy of your reference number.
  9. You will receive an email confirming your direct debit request. Please allow two business days for your request to be processed and your direct debit to be set up.

Once you have set up your direct debit, you will have the option to amend your account detail or cancel your direct debit.

Direct debit payments will appear in the payments section in your eServices account.