Business Support Officer Civic Support

  • Full time
  • Permanent
  • Band 5 Salary range $67,758 to $77,348 per annum plus statutory superannuation
  • Ballarat
  • Closing date for this position is Monday, July 26, 2021 - 12:00pm

Business Support Officer Civic Support 


  • Permanent, Full-time opportunity with a Monthly RDO 

  • Band 5 Salary range $67,758 to $77,348 per annum plus statutory superannuation 

  • Exciting time to join the City of Ballarat as we embark on a period of change 


About the City of Ballarat  

The City of Ballarat, 100km west of Melbourne’s CBD, is one of the largest, fastest growing and most vibrant regional cities in the country. Ballarat is uniquely located with easy access to Melbourne, Geelong and Bendigo and is the Western Victorian capital for a region of 250,000 people.  


The City of Ballarat has a growing economy that attracts and retains innovative businesses, employs a highly skilled workforce and attracts new residents. The city’s gold rush heritage, vibrant cultural life, excellent schools and affordable housing at a fraction of Melbourne prices, are part of the appeal. Ballarat has all the services, retail and entertainment opportunities you'd find in a capital city but with a relaxed country attitude and lifestyle with a progressive and dynamic leadership team driving growth, change, and service delivery, now is a great time to join the City of Ballarat. 


About the role 

As a Business Support Officer in Civic Support, you will work with a small team that provides support to the Mayor and Councillors and coordinates the civic events and activities of the City of Ballarat. 


Your duties will include: 

  • providing high level executive assistance and civic support to the Mayor and Councillors, including confidential support and day to day management in a busy and politically sensitive environment. 

  • ensuring the integrity and professionalism of the office of Civic Support is maintained always. 

  • maintaining strong relationships with all internal departments and external stakeholders and organisations which are vital to the overall effectiveness of the Office and the Council. 

  • providing quality service to internal and external customers for the office of Civic Support  

  • assisting in the provision of quality civic functions if required. 

  • delivering administration services in a timely manner that meets the organisation’s requirements with a focus on continuous improvement and customer service. 

  • working as a member of a cohesive team member. 


Qualifications and experience 

  • Extensive experience in a fast-paced office manager / administrative role 

  • Experience within a politically sensitive environment would be advantageous. 

  • Experience in a wide range of software applications, including a variety of Windows based applications, databases and spreadsheets. 


Key Selection Criteria 

  • Demonstrated ability to champion, model and promote the corporate values. 

  • Extensive experience in a fast-paced office manager / administrative role dealing with complex customer service requirements. 

  • Written and verbal communication skills of a high standard. 

  • Extensive administrative skills in order to undertake correspondence, word processing and the maintenance of unit records. 

  • Previous experience in developing, implementing and maintaining office information systems and procedures. 

  • Excellent time management skills, ability to meet strict deadlines and attention to detail. 

  • Knowledge and understanding of health and safety issues relevant to work activities and work area. 


To apply  

To apply for this position please click on the Apply button and submit your application.  The closing date for this position is 12 noon, Monday 26th July 2021.  Please ensure that you provide a cover letter and current resume and answer the screening questions based on the key selection criteria. 


The successful applicant will be required to undergo a full employment medical and police check.   


For further information on the above position contact Clare O’Connor, Coordinator Civic Support on 0417 823 451. 

How to Apply

To apply for this position and to view the position description, please click here.

Equal Opportunity

The City of Ballarat is an Equal Opportunity employer committed to providing a safe and inclusive working environment that embraces and values child safety, diversity and flexibility. 

We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace.

We welcome and encourage applications from people living with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, intersex or queer. 

We support flexible and accessible working arrangements for all and are committed to ensuring that all jobs in our workforce can be performed flexibly. If you're short listed for a role and are looking for flexibility, we encourage you to start the flexible working conversation with the hiring manager to find out what options may be possible for the role you're applying for.