Objectives of the Multicultural Ambassador Program
Enhance community awareness and foster inclusion of existing and new CALD communities in Ballarat
Support leadership within the CALD community and to recognise the commitment and contribution made by migrants and Indigenous people to the Ballarat community
Advocate for and promote the benefits of cultural diversity through learning, exchange and celebration
Collaborate with the City of Ballarat in implementing its Cultural Diversity Strategy
Promote the MAP as a platform for learning and exchange within the broader community.
Orientation and Development Meetings
Orientation: Shortly after the Multicultural Ambassadors are appointed, an orientation program will be held. This will include identifying key messages, group and individual training required, code of conduct and goal setting.
Development Meetings: Three meetings will be held each year with members of the City of Ballarat Council and senior Council officers to discuss experiences, review key messages and progress against program outcomes.
Multicultural Ambassadors’ Rights and Responsibilities
Multicultural Ambassadors can expect to:
Have an adequate orientation to the program
Have a clearly written role description
Be interviewed and appointed as a Multicultural Ambassador in accordance with the selection criteria
Be trained and supported to fulfil their duties
Have their personal information held confidentially
Be reimbursed for out-of-pocket expenses incurred on approved activities for example: travel, training etc
Contribute to further the development of the Multicultural Ambassador Program
Be respected by all Multicultural Ambassadors, Council staff and other key stakeholders
Receive feedback about their performance and contribution
Be recognised for contributing their time, experience, ideas and skills
Multicultural Ambassadors will:
Ensure they have reasonable time available to participate in training and development opportunities
Work within the guidelines and rules of the program and the City of Ballarat, including guidelines regarding media and lines of communication
Respect the privacy of Council staff and other Multicultural Ambassadors
Be reliable and dependable
Carry out the agreed tasks responsibly and ethically
Inform Council of any changes to availability or contact details
Provide information about important issues, concerns and requirements for support to Council through the Coordinator Cultural Diversity
Respect other people's views and values.
Duties of a Multicultural Ambassador
Multicultural Ambassadors will be appointed for a two-year period, which can be ended at any time by either party
They will be champions for their existing communities and will optimise their participation/engagement to include workplaces, interest, social, religious, recreation groups, schools, community groups and service providers
They will implement special projects in line with Council’s People and Communities Division strategic goals.