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Contact Us

 

Contact Customer Service
Monday to Friday 8:15am-5:00pm

P: +61 3 5320 5500

 

Social Media and Networks

Join Us on your favourite Social Network.

Visit our YouTube Channel  Snaps of Our City On Instagram Follow Us On Twitter Like Our Facebook Page and Stay Updated



Online Services

Requests and Payments

Launch Ballarat Council eServices

  • Customer Requests
  • Online Payments
  • Enquiries
  • Applications

 Launch e-Services! 

 

Mobile?

Launch My Requests MobilemyRequests Mobile is a mobile request system fully linked directly to councils customer request system.

Submit Requests on the spot with photos Direct to Council. No Third Party Services, No Hassles. Simple, Fast and Easy.

Launch myRequests Mobile! 

 


In Person

The Phoenix. 25 Armstrong Street South,  Ballarat, Vic 3350

Opening Hours:  Monday to Friday 8:15am-5:00pm

Phone : +61 3 5320 5500

 

Mailing Address

City of Ballarat
PO Box 655 Ballarat,
Victoria, Australia. 3353

eMail 

For customer requests, please use Council's e-Services system. For specific contacts/email use the contact us link on the left of pages within this site or ballcity@ballarat.vic.gov.au

 

 

Our Other Web Sites 

Art Gallery of Ballarat | Business Ballarat |Her Majesty's Theatre  | Youth Services Ballarat

 


National Relay Service logo We are NRS-friendly

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (www.relayservice.com.au):

  • TTY users phone 133 677 then ask for 03 5320 5500
  • Speak and Listen users phone 1300 555 727 then ask for 03 5320 5500
  • Internet relay users connect to the NRS www.iprelay.com.au/call/index.aspxthen ask for 03 5320 5500

 


 

After Hours Emergencies
Aerodrome 03 5320 5500 
Animal Control/Local Laws/Smoke Nuisances   03 5320 5500
Environmental Health  03 5320 5500
Home Care  03 5320 5500
Parks and Environment/Roads and Drains/Street Trees   03 5320 5500
Public Convenience Cleaning  03 5320 5500 
Street Cleaning 03 5320 5500

 

 


Family ServicesTop of document.

After Hours Emergencies
Aerodrome 03 5320 5500 
Animal Control/Local Laws/Smoke Nuisances   03 5320 5500
Environmental Health  03 5320 5500
Home Care  03 5320 5500
Parks and Environment/Roads and Drains/Street Trees   03 5320 5500
Public Convenience Cleaning  03 5320 5500 
Street Cleaning 03 5320 5500

 

Aged Services

Kohinoor Adult Day Centre, Errard St  03 5320 5693 
Aged and Disability Services  03 5320 5670 

 

Children's Services

After School Program  03 5339 8488 
Before School Program  03 5320 5803 
Family Day Care  03 5320 5720 
Girrabanya Children's Centre Peel St  03 5320 5150 
Occasional Child Care Centre  03 5331 1869 
Supported Respite Service  03 5320 5680 
Wendouree Children's Centre  03 5320 7430 
Ballarat Child Care Co-op  03 5333 1601 

 

Community Development

General enquiries  03 5320 5746 
Community Arts  03 5320 5643 
Community Planning & Development 03 5320 5627 
Recreation Services  03 5320 5641 
Youth Services  03 5320 5644 

 

Libraries

Central Highlands Regional Library
Doveton Street North 03 5331 1211
Fax 03 5331 7908
Sebastopol, 181 Albert Street 03 5335 7985
Fax 03 5335 7985
Wendouree, Gillies Street  03 5339 3505
Fax 03 5338 2035

 

Maternal and Child Health Centres

See Maternal and Child Health Centres   

 

Pre-Schools

Girrabanya, Peel Street South   03 5320 5150 

 

Senior Citizen Centres

See Community Directory for Senior Citizens Clubs  

 

 

 


Arts & LeisureTop of document.

 Art Gallery

Art Gallery of Ballarat  03 5320 5858 
40 Lydiard Street North, Ballarat   

 

Botanical Gardens

Ballarat Botanical Gardens  (see Parks and Environment) 
The Robert Clark Centre  03 5320 5135 
Fax  03 5320 5133 

 

Events & Tourism

M.A.D.E - Museum of Australian Democracy at Eureka 03 5333 0333
Events Ballarat  03 5320 5620 
Tourist information  1800 44 66 33 
Ballarat Regional Tourism - Marketing and Industry enquiries 03 5320 5555

 

Performing Arts Centres/Halls

Her Majesty's Theatre, 17 Lydiard Street South  03 5333 5800 
Majestix  03 5333 5888 
Buninyong Town Hall  03 5341 8241 
Cooinda Centre, Learmonth Road  03 5320 7470 
Sebastopol RSL Hall   0488 026 041

 

Swimming Pools

See Swimming Pools    

 

 


Have Your SayTop of document.

Have Your Say

From formal strategies and plans, to informal opinion polls Have Your Say on current topics and view past and present community consultations.

Planning Applications

To view a full listing of City of Ballarat town planning applications visit our eServices system and select View under Town Planning Applications.

Council Meetings

Council meetings are held on the second and fourth Wednesdays of each month at the Town Hall (cnr Sturt and Armstrong Street South, Ballarat) and commence at 7.00pm. Agendas, minutes and meetings dates are available under "About Council".


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