Personal Support during COVID-19

Personal support is available during the novel coronavirus pandemic. See below for more information.

Supporting you and the ones you love 

Many Australians now find themselves struggling with circumstances out of their control, with expectations of this year disappearing overnight. Some of us are those now experiencing these significant changes, or we may know someone heavy under the weight of these difficulties.  

If you or someone you know needs a helping hand to get through today, next week and the coming months, please consider contacting the following services. 


Family violence 

If you feel unsafe or are concerned about someone’s safety, please call emergency services on 000. 
1800RESPECT is Australia’s national support service for anyone impacted by sexual assault, domestic and family violence. This service is available 24 hours a day, 7 days a week. Call 1800RESPECT on 1800 737 732 or visit 


Alcohol harm 

If you are feeling anxious, lonely and isolated, drinking excessively will often increase the feelings you’re struggling with. Consider the effect your drinking has on you and those you care about. 

Reach out to the following organisations if you are worried about your drinking: 

  • Ballarat Community Health on 5338 4500 

  • Uniting Ballarat on 5332 1286 


Gambling addiction 

You may be feeling more stressed because you can’t gamble at the moment. These feelings can sometimes be increased the more you’re unable to gamble. 

Reach out to Gamblers Help for a free, confidential service. This service is available 24 hours a day, 7 days a week on 1800 858 858 or via online chat through 


Anxiety, depression and your mental health 

If you are feeling especially sad or worried at the moment or have a mental health condition, help is available. 

Reach out to the following services if you are struggling with your mental health: 


Food security 

Welfare agencies across Ballarat are continuing to support the community with food and material aid. If you or someone you know are struggling to access food, visit Compassionate Ballarat’s website for a list of organisations in Ballarat providing food. 

If you want to support those most vulnerable in the community with food donations, visit the new location at Morshead Park on weekdays, between 10am-12pm to drop off non-perishable items. 

If you would like to support local organisations financially, you can contribute through the Feed Ballarat appeal run by the Ballarat Foundation. 


Sleeping rough and housing insecurity  

If you find yourself not knowing where you’ll be sleeping tonight, visit Compassionate Ballarat’s website for support options in our community. 




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