Christmas and New Year closures

Close up of Christmas Wreath on the Ballarat Town Hall

City of Ballarat Core Services

Customer service

City of Ballarat offices, including Customer Service, will be closed from Christmas Day, reopening Tuesday 4 January 2022 at 8.30am.  

Ballarat Information Centre

The Ballarat Information Centre will be closed on Christmas Day, reopening Boxing Day at 10am. 

Waste services

Kerbside waste, recycling and green waste collections will take place as per usual collection days. The Ballarat Transfer Station will be closed on Christmas Day and New Year’s Day.

The Ballarat Transfer Station will operate on the following schedule:

  • Open until Friday 24 December until 4pm
  • Closed Christmas Day (25/12/2021)
  • Open Boxing Day (26/12/2021) from 10am to 4pm
  • Open 27 and 28 December from 10am to 4pm
  • Open on 29, 30, and 31 December from 8am to 4pm
  • Closed New Year’s Day (01/01/2022)
  • Open on 2 January 2022 from 10am to 4pm
  • Open Monday 3 January from 10am to 4pm
  • Open as normal from Tuesday 4 January

Family and Children’s Services

Maternal and Child Health (MCH) Centres will be closed from Christmas Day until Tuesday 4 January 2022.  
The 24 hour MCH line for support/advice is 13 22 29. A limited service for booked families with newborn babies will operate from Girrabanya MCH on Thursday 30 December. 

Immunisation services will be closed from Christmas Day until Tuesday 4 January 2022. 

Central kindergarten registrations remain available online at www.ballarat.vic.gov.au

Children’s Centres at Girrabanya, Ballarat Aquatic and Lifestyle Centre and Wendouree will be closed from Christmas Day until Wednesday 5 January 2022. 

Family Day Care is dependent upon individual Educators. 

Supported Playgroups will conclude from Friday 17 December and will recommence in January 2022. 

Parent Place will close Christmas Eve, reopening Tuesday 4 January 2022. 

Ageing Well and Meals on Wheels

Ageing Well will continue to provide personal care support from Monday 27 to Friday 31 December, resuming full in-home services from Tuesday 4 January 2022. 

Our Social Connections program will commence early January 2022. 

Meals on Wheels will operate during the Christmas and New Year period as usual. Meal recipients will be contacted early December to confirm delivery arrangements. 

The Regional Assessment Service will be closed from Friday 24 December, reopening on Tuesday 4 January 2022.  
 

City of Ballarat Community Services

Ballarat Animal Shelter

The Ballarat Animal Shelter will be closed from Christmas Day to Tuesday 28 December, reopening Wednesday 29 December at 9am. The shelter will also be closed on Monday 3 January 2022. 

The after-hours animal emergency service will operate as usual on the closed public holidays and can be reached via phone on 5320 5500.

Ballarat Botanical Gardens and Robert Clark Conservatory 

The Ballarat Botanical Gardens is open every day. The Robert Clark Conservatory will be closed on Christmas Day. 

Ballarat Libraries

Ballarat Libraries will close on Friday 24 December at 5pm.  
Ballarat Library will open from Wednesday 29 to Friday 31 December from 9.30am-6pm. Ballarat Library will also close from Saturday 1 to Monday 3 January, reopening Tuesday 4 January 2022. 

Sebastopol and Wendouree Libraries will reopen on Tuesday 4 January 2022. 

Online services will be available during this time for renewing items, placing holds, searching the catalogues and borrowing eResources. 
Visit www.centralhighlandslibraries.org.au for these services. 

Eureka Centre 

The Eureka Centre will be closed Christmas Day and Boxing Day, reopening Monday 27 December at 10am. 
The Ballarat Research Hub at Eureka will be closed from Thursday 23 December, reopening Monday 10 January 2022. 

Swimming pools 

The Ballarat Aquatic and Lifestyle Centre (BALC) and all outdoor pools will be closed on Christmas Day. For information on BALC public holiday hours and on outdoor pool opening hours, visit ballarataquaticcentre.com. 

Art Gallery of Ballarat 

The Art Gallery of Ballarat will be closed on Christmas Day and Boxing Day, reopening Monday 27 December at 10am.