Council Community Satisfaction Survey
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Each year, the City of Ballarat participates in the Victorian Local Government Council Community Satisfaction Survey, an independent, state-wide survey coordinated by the Department of Government Services. The survey gathers feedback from residents on how well Council is performing across a range of service areas and responsibilities.
The survey provides insights into community satisfaction of:
- Overall performance
- Value for money
- Overall council direction
- Customer service
- Waste management
- Lobbying
- Consultation and engagement
- Community decisions
- Sealed local roads
These areas are benchmarked against state-wide and regional centre averages, helping Council understand how it compares to similar councils across Victoria.
Previous reports
2024 Local Government Community Satisfaction Survey report
2023 Local Government Community Satisfaction Survey report
2022 Local Government Community Satisfaction Survey report
2021 Local Government Community Satisfaction Survey report
2020 Community Perception Survey report
2019 Community Perception Survey report
2018 Community Perception Survey report