ELIGIBILITY CRITERIA
The aim of Home Care services is to provide basic assistance and maintenance to people living at home whose capacity for independant living is at risk, or to people who are at risk of premature or inappropriate admission to long-term residential care. The Home Care Services are targeted to assist:
- frail older people
- people with disabilities, and their carers
The Aged and Disability Services are funded through the Department of Human Services Home and Community Care (HACC) program.
Referrals
Referrals for Home and Community Care services can be accepted from all sources including yourself, your family, your doctor, neighbours and/or friends. If you are making a referral for someone else you must first gain their permission to provide their personal details to the intake worker.
A person must meet the following criteria to be eligible to receive a HACC Program funded service:
- They must be in the HACC target group / govt support pension
- The must be assessed as being in need of a HACC program funded service
A doctor's certificate/medical certificate is not required for the provision of a HACC activity/service. Eligibility for HACC services does not require proof of residency status, or entitlement to a Medicare card. HACC services are not available to provide care while the usual carer undretakes paid employment or unpaid volunteer work.
For further information please contact:
Bob Bowler
Home Care Intake Worker
P: +61 3 53205 629
E: bobbowler@ballarat.vic.gov.au
Alternatively please contact:
City of Ballarat Customer Services
The Phoenix
25 Armstrong Street South
Ballarat, Vic 3350
PO Box: 655
Ballarat, Vic 3353
P: 03 5320 5500
F: 03 53334061
E: ballcity@ballarat.vic.gov.au
We are NRS-friendly
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (www.relayservice.com.au):
- TTY users phone 133 677 then ask for 03 5320 5500
- Speak and Listen users phone 1300 555 727 then ask for 03 5320 5500
- Internet relay users connect to the NRS www.iprelay.com.au/call/index.aspx then ask for 03 5320 5500
For all general enquiries please click here.
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