Contact Us

General Information
General heritage information is available on the City of Ballarat website.  You may find the information you are after in:

Family History & Historical Research
If your enquiry is regarding family history research or historical research of a property or place, the City of Ballarat records that you are after may be available from Public Records Office Victoria (PROV) at the Ballarat Archives Centre.  Ballarat Archives Centre contact information, as well as other useful information, is provided below.  If you are unable to locate City of Ballarat records at the Ballarat Archives Centre, please contact the City of Ballarat records department: ballcity@ballarat.vic.gov.au

Ballarat Archives Centre
Opening hours: Monday and Tuesday: 9.30 am to 4.30 pm.  Location: Level One, State Government Offices, Cnr Doveton and Mair Streets, Ballarat.  Telephone: 9348 5600 (Victorian Archives Centre).   You can also find out specific information pertaining to records at the PROV website.

Historical & Family History Research
Please visit the webpage researching heritage for an extensive list of organisations and websites that can assist your research. 

City of Ballarat Building Department
If the property you are researching is not a council property and is privately owned, customers may apply for a Building Archive request through the Building Department.  There is a cost for this service.  Please phone Council's Building Department on 5320 5500 to arrange.

Council Property, Local Laws, Council Services
If your enquiry is regarding graffiti, trees, traffic, or other Council services lodge a request online via eServices or alternatively phone Council during business hours Monday to Friday on 5320 5500.

If your enquiry is not regarding any of the above, please contact the City of Ballarat Heritage Team online via eServices