Visit our Customer Service Centre
Pheonix Building
Our friendly Customer Service staff can assist you with all Council related issues and with general enquiries and information about Ballarat.
Opening hours Monday to Friday 8:15am-5:00pm
The Pheonix
25 Armstrong Street,
Ballarat, Vic 3350
Contact us via post, telephone or fax:
City of Ballarat
PO Box 655
Ballarat, Vic 3353
Telephone:
General: 03 5320 5500
National Relay Service: 133 677 (Quote: (03) 5320 5500
Fax:
03 5333 4061
Email:
ballcity@ballarat.vic.gov.au