In Person
The Phoenix
25 Armstrong Street South,
Ballarat, Vic 3350
Opening Hours:
Monday to Friday 8:15am-5:00pm
Post, Telephone and Fax
Post :
City of Ballarat.
PO Box 655 Ballarat, Vic 3353
Telephone: 03 5320 5500
Fax: 03 5333 4061
NRS: If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service
TTY users phone 133 677 then ask for 03 5320 5500
Speak and Listen users phone 1300 555 727 then ask for 03 5320 5500
Internet relay users Connect to the NRS then ask for 03 5320 5500
eMail and eServices
General eMail: ballcity@ballarat.vic.gov.au