Online Services

Visit eServices to perform the following tasks online:

  • Customer Requests
  • Payments
  • Enquiries
  • Applications

On Mobile? Launch the myRequests mobile app.


Customer Service

Open Hours:  Monday to Friday 8:15am - 5:00pm

Address: The Phoenix. 25 Armstrong Street South,  Ballarat, VIC 3350

Mailing Address: City of Ballarat, PO Box 655 Ballarat, VIC 3353

Phone: +61 3 5320 5500

Email: ballcity@ballarat.vic.gov.au

NRS-friendly: If you have a hearing or speech impairment, please contact us through the National Relay Service.


Family ServicesTop of document.

After Hours Emergencies
Aerodrome 03 5320 5500 
Animal Control/Local Laws/Smoke Nuisances   03 5320 5500
Environmental Health  03 5320 5500
Home Care  03 5320 5500
Parks and Environment/Roads and Drains/Street Trees   03 5320 5500
Public Convenience Cleaning  03 5320 5500 
Street Cleaning 03 5320 5500

Aged Services

Kohinoor Adult Day Centre, Errard St  03 5320 5693 
Aged and Disability Services  03 5320 5670 

Children's Services

After School Program  03 5339 8488 
Before School Program  03 5320 5803 
Family Day Care  03 5320 5720 
Girrabanya Children's Centre Peel St  03 5320 5150 
Occasional Child Care Centre  03 5331 1869 
Supported Respite Service  03 5320 5680 
Wendouree Children's Centre  03 5320 7430 
Ballarat Child Care Co-op  03 5333 1601 

Community Development

General enquiries  03 5320 5746 
Community Arts  03 5320 5643 
Community Planning & Development 03 5320 5627 
Recreation Services  03 5320 5641 
Youth Services  03 5320 5644 

Libraries

Doveton Street North 03 5331 1211
 - Fax 03 5331 7908
Sebastopol, 181 Albert Street 03 5335 7985
 - Fax 03 5335 7985
Wendouree, Gillies Street  03 5339 3505
 - Fax 03 5338 2035
See Maternal and Child Health Centres   
Girrabanya, Peel Street South   03 5320 5150 
See Senior Citizens Clubs  

Arts & LeisureTop of document.

Art Gallery
Ballarat Botanical Gardens
The Robert Clark Centre 03 5320 5135 

Events & Tourism

M.A.D.E
Events Ballarat  03 5320 5620 
Visit Ballarat 1800 44 66 33

Performing Arts Centres/Halls

Her Majesty's Theatre
Buninyong Town Hall  03 5341 8241 
Cooinda Centre, Learmonth Road  03 5320 7470 
Sebastopol RSL Hall   0488 026 041
See Swimming Pools

Have Your SayTop of document.

Have Your Say

 

Visit myTownHall to have your say on strategies, plans, and opinion polls. 

Planning Applications

To view a full listing of City of Ballarat town planning applications visit our eServices system and select View under Town Planning Applications.

Council Meetings

Visit Council Meetings & Agendas for more information.


GET SOCIAL WITH US
Visit our YouTube ChannelYouTube Snaps of Our City On InstagramInstagram Follow Us On TwitterTwitter Like Our Facebook Page and Stay UpdatedFacebook