Shelter Volunteer

Want to spend time with animals and learn about them? Or are you passionate about animal welfare? Would you like to make a difference in your community by getting involved and helping animals in need? Why not try volunteering at your local Ballarat City Council Shelter?

An exciting new chapter of the management of the Gillies Street Shelter will begin in September and the City of Ballarat are looking for people with a passion and commitment to animal welfare to work in the Shelter. 

The Animal Shelter provides a safe place for animals who have been rescued, require rehabilitation and rehoming.  These positions will be responsible for the daily care and enrichment of all shelter animals, and you will also be required to assist the general public with any general enquiries.

With a new direction under Council’s management of the Shelter, we are now looking for volunteers.

As a Volunteer with the City of Ballarat, you will have:

  • A positive ‘can do’ attitude.
  • Flexibility and the ability to work effectively as part of a team with other volunteers and council staff.
  • Adherence to national privacy principles.


Key Selection Criteria


  • Demonstrated ability to be prompt and reliable.

  • Self-motivated with the ability to work within a team environment.

  • Excellent verbal communication skills.

  • Exceptional customer service skills.

  • Ability to work indoors and outdoors.



  • Experience in working in an animal environment would be an advantage but not essential.

  • A good knowledge of companion animal behaviour and council community requirements with regards to pet keeping

  • An interest in the community and animal awareness in the community


To apply for this position, download the volunteer information pack and complete the volunteer application form. You will also need to:

  • Provide details of two referees.
  • Have or be willing to obtain a Volunteer National Police check and Working With Children Check.
  • Commit to a 3.5 hour shift on your rostered day (either 10am – 1.30pm or 1.30pm – 5pm).
  • Complete the City of Ballarat Induction and Volunteer Information form.


For further information on this position please contact Clare Douglas-Haynes, Shelter Manager on (03) 5320 5569.

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All applications are to be emailed to and are to be titled with the position you are applying for.

The City of Ballarat is an EEO employer committed to the principles of workplace diversity

The City of Ballarat has a zero tolerance for child abuse and promotes the safety, wellbeing and inclusion of all children, including Aboriginal children, children from culturally and/or linguistically diverse backgrounds, and children with disability.

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