Contact Us

Customer Service Telephone: 03 5320 5500 - TTY 03 5320 5890

Customer Service Email:ballcity@ballarat.vic.gov.au

 

Complete the online General Enquiry Form

Customer Service Fax: 03 5320 5832

In person: The Phoenix Building, 25 Armstrong Street South, Ballarat (behind the Town Hall, cnr Sturt & Armstrong Streets)

Postal address: City of Ballarat, PO Box 655, Ballarat Vic 3353, Australia

Operating hours: Monday - Friday, 8.15am to 5.00pm

After Hours Emergencies

Aerodrome - 0418 137 784
Animal Control/Local Laws - 0408 518 803
Environmental Health - 0419 382 516
Home Care - 0418 501 650
Parks & Environment - 0408 519 710
Public Convenience Cleaning - 0409 388 747
Roads & Drains - 0408 518 138
Street Cleaning - 0407 363 716
Street Trees - 0417 557 215
Gardener - 0417 034 119

Aged Services

Adult Day Centre, Errard St - 03 5333 2683
Ballarat Community Centre - 03 5333 2321

Art Gallery

Ballarat Fine Art Gallery, 40 Lydiard Street North, Ballarat - 03 5320 5858

Botanical Gardens

Ballarat Begonia Festival - 03 5320 7444
Ballarat Botanical Gardens (see Parks & Environment)
The Robert Clark Centre - 03 5320 7444 (fax: 03 5334 3133)

Children's Services

After School Program - 03 5339 8488

Before School Program - 03 5320 5720
Family Day Care - 03 5320 5720
Girrabanya Children's Centre Peel St - 03 5320 5150
Occasional Child Care Centre - 03 5331 1869
Supported Respite Service - 03 5320 5681
Wendouree Children's Centre - 03 5320 7430
Ballarat Child Care Co-op - 03 5333 1601

Community & Culture

General enquiries - 03 5320 5746
Community Arts - 03 5320 5643
Community Planning & Development - 03 5320 5627
Recreation Services - 03 5320 5641
Youth Services - 03 5320 5645

Events & Tourism

The Eureka Centre - 03 5333 1854
Events Ballarat - 03 5320 5757
Tourist information - 1800 44 66 33

Libraries

Central Highlands Regional Library Doveton Street North - 03 5331 1211 (fax: 5331 7908)
Sebastopol, 181 Albert Street - 03 5335 7985
Wendouree, Gillies Street - 03 5339 3505

Maternal & Child Health Centres

Ballarat Central, 702 Mair Street - 03 5320 5510
Ballarat East, 41 Barkly Street - 03 5320 5120 or 5320 5121
Ballarat North, 701 Landsborough Street - 03 5320 5130
Buninyong, 208 Learmonth Street - 03 5341 3749
Mount Clear, 2 Dallas Avenue - 03 5335 2290
Sebastopol, 183 Albert Street - 03 5335 9161
Wendouree, Learmonth Road - 03 5320 7470

Performing Arts Centres/Halls

Her Majesty's Theatre 17 Lydiard Street South - 03 5333 5800
Majestix - 03 5333 5888
Buninyong Town Hall - 03 5341 3610
Civic Hall, Mair Street - 03 5333 5800
Cooinda Centre, Learmonth Road - 03 5320 7470
Sebastopol RSL Hall - 0428 681 031

Pre-Schools

Girrabanya Peel Street - 03 5333 3278

Senior Citizens Centres

Ballarat, Little Bridge Street - 03 5332 1358
Ballarat North - 03 5332 7825
Ballarat South - 03 5336 1544
Brown Hill - 03 5331 5570
Buninyong - 03 5341 8337
Sebastopol Beverin Street - 03 5335 7576
Wendouree (Cooinda Centre) - 03 5338 1277

Swimming Pools

Ballarat (Aquatic Centre) YMCA - 03 5334 2499
Black Hill - 03 5331 4300
Brown Hill - 03 5332 8088
Buninyong - 03 5341 3302
Eureka - 03 5331 2820
Wendouree - 03 5339 2459